Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Internet site and the VecoAccess application (together or individually referred as the "Service") that VecoAccess! operates ("us", "we" or "our"). This legal notice regulates the use and utilisation of the website.


The browsing of the website and the VecoAccess application will give you the condition of USER thereof and it implies full and unreserved acceptance of each and every one of the conditions published in this legal notice, warning that said conditions may be modified without prior notice by and the VecoAccess application.


Accordingly, it is advisable to carefully read its content if you wish to access and make use of the information and services offered on the website. and the VecoAccess application.


VecoAccess is a set of functions and procedures provided by a software and/or application offered by to the USER to be used in other software and/or applications aimed at allowing the execution of operations or services by the USER.


For the purposes of interpreting these terms and conditions, they will be referred to as:


(i)       The Service: Through the website and its VecoAccess application (either jointly or individually) you may access information and administrative management services of the maritime industry, through the application you may obtain information, reports, pre-settlements and make payments online.

(ii)      USER: It is the natural or legal person, whether client or not of's and the VecoAccess application's that may enter the website to explore, move, obtain information and/or use the services of the VecoAccess application , through which you may obtain information, reports, pre-settlements and make payments online.

(iii)     Authentication: systems, techniques and/or procedures used by VecoAccess to verify the documents that the USER sends when requesting membership.


Conditions of access and use of the Service: Access to the website is free. However, VecoAccess may condition the use of some of the services offered on its website to the fulfilment of sending credentials and their validation. The user guarantees the authenticity of the data provided to VecoAccess and will be solely responsible for any false or inaccurate statements made.


The user expressly agrees to make appropriate use of the contents and services of VecoAccess and not to use them to:

  1. a) disseminate criminal, violent, pornographic, racist, xenophobic, offensive contents, advocating terrorism or, in general, anything contrary to law or public order;
  2. b) introduce computer viruses into the network or carry out actions which are capable of altering, spoiling, interrupting, or generating errors or damage to electronic documents, data or physical and logical systems of VecoAccess or of third parties, as well as hinder the access of other users to the website and its services through the massive consumption of the computer resources through which VecoAccess provides its services;
  3. c) attempt to access the electronic mail accounts of other users or restricted areas according to the access authorised by VecoAccess;
  4. d) violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of VecoAccess or of third parties;
  5. e) impersonate the identity of any other user;
  6. f) reproduce, copy, distribute, make available to, or any other form of public communication, transform or modify the contents, unless you have the authorisation of the owner of the corresponding rights or where this is legally permitted;
  7. g) collect data for advertising purposes and send advertising of any kind and communications for sales purposes or others of a commercial nature without your prior request or consent;


The USER acknowledges and accepts that the information provided by VecoAccess is data obtained from the bill of lading or BL, and information provided by the Shipping Line or the Non-Vessel Operating Common Carrier (NVOCC). In this sense, the USER acknowledges and accepts that the pre-settlements that are downloaded through the website: i) are estimates and referential amounts; ii) they do not constitute the document to release the cargo.


The USER acknowledges and accepts that the accesses granted to customs agents or logistics operators will be as the document certifying their powers (power) is uploaded and Vecoaccess will not be responsible in the event that several customs agents or logistics operators coexist to act on behalf of a consignee.


The USER is obliged to make correct use of the website in accordance with the laws and will respond to VecoAccess or to third parties for any damages that may be caused as a result of the breach of said obligation.


Any use other than that authorised is expressly prohibited, and VecoAccess may deny or withdraw access and use at any time.


Affiliation to the VecoAccess Site and Compliance with Requirements:

In order for the USER to use the services of the VecoAccess application, the USER must make the request on the VecoAccess website. VecoAccess will evaluate and review compliance with the requirements, for which the rules, procedures and use policies established for this purpose by VecoAccess must be followed. The effective access of the USER to the site will take place once VecoAccess proceeds to register the USER in the system and the Authentication has been carried out. For this the USER must upload the following documents: (i) Bill of Lading or Bill of Landing (BL), (ii) Booking Note or reservation document; (iii) Power of attorney of the customs agent (where applicable). Once the documents have been uploaded, VecoAccess will have forty-eight (48) business hours to validate and authenticate the USER'S access.


It is expressly understood that the equipment, systems, Internet browsing programmes and any other instruments that may be necessary to access VecoAccess, will be acquired and used by the USER at their exclusive cost and risk and VecoAccess will in no case be responsible for the proper functioning , suitability, capacity and compatibility thereof. Once the authentication is done by VecoAccess, the USER may enable: username and password for full access, being the absolute responsibility and at their sole risk if the USER shares their access data with third parties and such third parties make use of the information and services of the site Web.


Information Collection and Use

Whilst using our Service, we may ask the USER to provide us with certain personally identifiable information that may be used to contact the USER. Personally identifiable information may include, but is not limited to, your electronic mail address and name ("Personal Information"). We collect this information in order to provide the Service, identify and communicate with the USER, respond to your requests/questions, fulfil your orders and improve our services.


Intellectual Property: All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to and the VecoAccess application without any of the exploitation rights over them being transferred to the USER beyond what is strictly necessary for the correct use of the website.

Also, all trade marks, trade names, or distinctive signs of any kind that appear on the website are the property of VecoAccess, without it being understood that the use or access to them attributes any right over them to the USER.

The distribution, modification, assignment or public communication of the contents and any other act that has not been expressly authorised by the owner of the exploitation rights are prohibited.



VecoAccess may terminate or suspend your access to the Service immediately, without notice or liability, in our sole discretion, for any reason and without limitation, including, without limitation, any violation of the Terms.

All provisions of the Terms that by their nature should survive the Termination shall survive Termination, including, without limitation, proprietary provisions, disclaimer of warranty, indemnity, and limitations of liability.




The USER hereby agrees to defend, indemnify and hold VecoAccess and its licensees and licensors and their employees, contractors, representatives, executives and directors harmless against any claims, damages, obligations, losses, liabilities, costs or debts and expenses (including, without limitation thereto, attorneys' fees), resulting or arising out of a) your use of and access to the Service, or b) a violation of these Terms.



The informative contents of this website are estimates and approximations with a merely informative purpose, without fully guaranteeing access to all of the contents, nor the completeness, correctness, validity or actuality, nor its suitability or usefulness for a specific objective. The information accessed by the USER is referential.


The USER's use of the Service is at their own risk. The Service is provided on an "As Is" and "As Available" basis. The Service is offered without warranties of any kind, whether express or implied, including without limitation, implicit guarantees of merchantability, convenience or suitability for a particular purpose or course of performance.


VecoAccess, its subsidiaries, affiliates and its licensors exclude any liability for damages of any nature arising from: a) the Service not working uninterruptedly, whether it will be secure or will be available at any particular time or place; b) errors or defects being corrected; c) the Service being free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.


Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Florida, United States of America, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. If any provision of these Terms is found by any court to be invalid or unenforceable, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us relating to our Service and supersede and supersede any prior agreements between us relating to the Service.



We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion, without the need to make any notification; it will be the responsibility of the client to periodically review these terms and conditions


If the USER continues to access or use our Service after any changes have become effective, you agree to be bound by the changed Terms. If you do not agree to the new Terms, you shall no longer be authorised to use the Service.


Privacy Policy

VecoAccess ("us", "we" or "our") operates the website and the VecoAccess application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.


In this sense, the USER acknowledges and accepts that we will only use their Personal Information: (i) to provide and improve the Service. (ii) For legitimate business purposes, and only when necessary, with our business partners. This section describes how we share information and how we make that sharing possible. How we share personal information when we share personal information, we implement appropriate checks and controls to confirm that the information can be shared, in accordance with applicable law.

To protect your personal information from unauthorised access, use, and disclosure, we implement reasonable physical, managerial, and technical security measures. We also require our business partners to implement appropriate safeguards, such as contract terms and conditions and access restrictions, to protect information from unauthorised access, use, and disclosure.


By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy.

Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should review this Privacy Policy periodically. Your continued use of the Service after we post any changes to the Privacy Policy set forth on this page will constitute your acknowledgment of the changes and your consent to abide by and be bound by the changed Privacy Policy.


Record of Information ("Log Data")

In addition, we may collect information that your browser sends when you visit our Service or when you access the Service through a mobile device.

When you access the Service through a mobile device, this Record Information may include information such as the type of mobile device you use, the unique identification number of your mobile device, the Internet Protocol address of your mobile device, the operating system of your mobile device, the type of mobile Internet browser you use and other statistics.

Also, we may use third party services, such as Google Analytics, that collect, monitor and analyse this type of information in order to increase the functionality of our Service. These third party service providers have their own privacy policies that indicate how such third parties use that information.



Cookies are files with a small portion of information, which may include an anonymous unique identifier. Cookies are sent to your browser from an Internet site and transferred to your device. We use cookies to collect information in order to improve our services for you. You may instruct your browser to reject all cookies or to indicate when a cookie is being sent. The Help function of most browsers provides information on how to accept cookies, disable cookies, or notify you when you receive a new cookie.

If you do not accept cookies, you will not be able to use some features of our Service and we recommend that you leave them turned on.


Do Not Track Disclosure

We do not endorse Do Not Track ("DNT"). Do Not Track is a preference that you may activate in your Internet browser to inform you about Internet sites that you do not want to be tracked. You may enable or disable Do Not Track by visiting the Preferences or Settings page of your Internet browser.


Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or to assist us in analysing how our Service is used.

These third parties will have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.



You agree to receive electronic mails related to the Service until you unsubscribe. VecoAccess is not responsible for errors in the electronic mail address provided by you to receive information related to the Service. We may use your Personal Information to send you newsletters, marketing or promotional materials and any other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or the instructions provided in any electronic mail sent by us.


Taxes, fees and commissions: The USER will be responsible for any tax accounting records, paying taxes, fees or contributions, bank commissions and making the corresponding withholdings in accordance with the Laws that are in force in tax matters according to the Law that is applicable to you.


Exchange rate:

All payments must be made in Dollars of the United States of America (USD) in preference to the use of any other currency, or at the exchange rate or at the exchange rate established by the corresponding authority, according to the Law that is applicable in each country or when there are express instructions from the Shipping Line or the NVOCC.


Compliance with Laws

We may disclose your Personal Information when required to do so by law or a court order or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security or the integrity of our Service.



The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorised access, destruction, use, modification, or disclosure.

However, you should be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee the absolute security of Personal Information that we collect about you.


Links to other Sites

Our Service may contain links to other Internet sites that are not operated by us. When you access third party links, you will be directed to that third party's Internet site. We recommend that you review the Privacy Policy of each Internet site you visit.

We have no control over, and assume no responsibility for, the contents, privacy policies, or practices of any third-party sites or services.


Children's Privacy

Only persons 18 years of age or older will be permitted to access our Service. Our Service is not directed to anyone under 18 years of age ("Child or Teen").

We do not knowingly collect personally identifiable information from children or adolescents under the age of 18. If you are a parent or guardian and you become aware that your children have provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from a child or adolescent under 18 years of age without verification of consent parent, we will take steps to remove that information from our servers.


Contact us

To communicate with us, we put at your disposal different means of contact that we detail below:

  • Telephone:
  • Electronic mail:

All notifications and communications between the users and VecoAccess will be considered effective, for all purposes, when they are made through any of the means detailed above.


Procedure in Case of Illicit Activities. In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, you must send a notification to VecoAccess duly identifying yourself and specifying the alleged violations.


Publications: The administrative information provided through the website does not replace the legal publicity of the laws, regulations, plans, general provisions, and acts that have to be formally published in the official newspapers of public administrations, which constitute the only instrument that gives faith of its authenticity and content. The information available on this website should be understood as a guide without the purpose of legal validity.

Sign In